Buckingham uses a wealth of relevant examples to reveal that at the heart of each insight lies a controlling insight.

Lose sight of this one thing and all of your best efforts at managing leading or individual achievement will be diminished.

For great managing the controlling insight has less to do with fairness or team building or clear expectations although all are important.

Rather the one thing great managers know is the need to discover and then capitalise on what is unique about each person.

For leadership the controlling insight is the opposite discover and capitalize on what is universal to all your people regardless of differences in personality race sex or age.

For sustained individual success the controlling insight is the need to discover what you dont like doing and know how and when to stop doing it.

In every way a groundbreaking work the one thing you need to know offers crucial performance and career lessons for business people at every level.

Product Details Paperback Book Author Robert Bolton Genre Business ISBN 9780731800315